As President and Chief Operating Officer at SkyCreek, Mark is responsible for the operations of the company. He brings more than 30 years of experience to SkyCreek. His experience and leadership have been focused on delivering technology-driven business services and solutions, providing outstanding client service, and driving profitable revenue growth.
Prior to assuming the President and Chief Operating Officer role, Mark Wilburn had over 25 years of proven accomplishment in full life cycle software development and technical project management in the telecommunications industry. Mark was responsible for charting the technical direction of the company’s products and service offerings and for managing day-to-day technology and support operations. He has a proven track record of understanding complex business problems and gathering system requirements and delivering technologically advanced designs and systems. At SkyCreek, Mark built a highly responsive and innovative IT organization. Mark’s team aligned technology initiatives with customer business goals to deliver substantial improvements in service delivery, process standardization, and business/systems performance. Mark also brought extensive telephony-specific domain experience with service order systems, provisioning systems, verification systems, billing systems, error adjudication systems, and end-user customer contact systems. Prior to SkyCreek, Mark held R&D leadership positions with Telic Corporation, Computer Sciences Corporation, Call Technologies, 3Com, and UTStarcom prior to joining Skycreek.