Spectrum
New Jersey Resources
Consoloidated Communications
Bell MTS
RCN

eContact.
Better service for them. Reduced load for you.

eContact, our all-in-one, integrated platform gives you the freedom to conduct tailored customer outreach across various channels, deploying timely communications that improve the customer experience.

  • APPOINTMENT REMINDERS: “Was my doctor’s appointment at 9am or 10am?” Consider these questions answered through communications that anticipate customer needs and satisfy them.
  • SERVICE NOTIFICATIONS: Technician running late? We keep customers in the loop, removing the need for time-consuming troubleshooting while improving the customer experience.
  • FOLLOW-UP SURVEYS: Tap into the customer point of view and gather insightful data to improve operations and foster loyalty.

And more.

Record of Success

Trusted communications that scale to your needs.

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An industry respected provider.

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Answer customer questions in lightning speed.

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eContact is an integrated solution, crafted for your industry.

Through our multi-channel contact platform, we help companies in the telecommunications, finance, utility and healthcare sectors achieve streamlined customer communications, while empowering them with customized, self-service capabilities.

5 STARS from the world’s leading review websites!

SkyCreek logo

Charter Communications partnered with SkyCreek to create a one-stop-shop for the entire customer journey. See how SkyCreek reduced costs while enhancing communications.