eContact, our all-in-one, integrated platform gives you the freedom to conduct tailored customer outreach across various channels, deploying timely communications that improve the customer experience.
- APPOINTMENT REMINDERS: “Was my doctor’s appointment at 9am or 10am?” Consider these questions answered through communications that anticipate customer needs and satisfy them.
- SERVICE NOTIFICATIONS: Technician running late? We keep customers in the loop, removing the need for time-consuming troubleshooting while improving the customer experience.
- FOLLOW-UP SURVEYS: Tap into the customer point of view and gather insightful data to improve operations and foster loyalty.
And more.
eContact is an integrated solution, crafted for your industry.
Through our multi-channel contact platform, we help companies in the telecommunications, finance, utility and healthcare sectors achieve streamlined customer communications, while empowering them with customized, self-service capabilities.
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