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SkyCreek Services

SkyCreek offers multiple services to extend the functionality of our robust suite of customer contact and experience management solutions. Our professional services expertise empowers companies to implement best-practice, industry-specific contact management programs that reduce costs while empowering new levels of customer experience excellence.

Custom IVR/SMS/Email Solutions

SkyCreek partners with customers to provide custom contact management solutions to achieve business goals and fit perfectly into every organization’s unique technology and operational architecture.

Redundant Solution Hosting Infrastructure

SkyCreek maintains four fully redundant SSAE-16 compliant data centers in Reston, Chicago, Dallas and San Diego to ensure continuous uptime for our customer’s critical contact management solutions.

Customer Transcriptions

SkyCreek offers full-text transcriptions of collected open-ended feedback from customer surveys, along with detailed analysis by human sentiment experts.

Professional Services & Enterprise Integration

SkyCreek’s team of professional service experts partner with customers business and operational teams to deploy advanced customer contact management solutions, which integrate with every organization’s key operational systems.

Contact us today to discuss our professionally managed contact services.