eContact is SkyCreek’s omnichannel customer experience solution that acts as your company’s all-in-one customer communications co-pilot, from the first interaction to the last satisfaction survey.
Companies can rely on the all-encompassing eContact to ensure customer communications are precise, timely, and personalized. Our omnichannel customer experience solution makes it easy to:
eContact’s integrated products allow you to quickly design and deploy campaigns (Campaign Manager), tailor and craft communications (Content Designer), measure and track performance (Analytics), and capture feedback and insights (Surveys).
Tailoring your customer communications is key to brand loyalty. eContact’s Campaign Manager allows you to create personalized customer interactions when you need them, and easy templates when you don’t. With the ability to run communications campaigns automatically or manually, you’re in the driver’s seat.
Integrate our solution into your existing systems and workflows.
eContact’s flexible solutions work in sync with your current billing and CRM systems, as well as workforce, data ingestion and alerting platforms. With dozens of integrations available, you’ll be able to operate efficiently to improve both customer and employee satisfaction.