eContact is an omnichannel customer experience solution that allows you to design and deploy campaigns (Campaign Manager), tailor and craft communications (Content Designer), and measure and track performance and customer feedback (Analytics).

Campaign Manager

Campaign Manager

Tailoring your customer communications is key to brand loyalty. SkyCreek’s Campaign Manager allows you to create personalized customer interactions when you need them, and easy templates when you don’t. With the ability to run communications campaigns automatically or manually, you’re in the driver’s seat.

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Content Designer

Create communications that look, feel, and sound like your brand.

SkyCreek’s Content Designer offers a simple drag and drop interface that makes it easy to customize templates for different devices, browsers and clients.

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content designer, part of SkyCreek's omnichannel customer experience platform
analyze campaigns in SkyCreek's omnichannel customer experience platform

Analytics

Walk a mile in the customer’s shoes with insightful feedback and data.

SkyCreek’s operational and analytical reporting helps you tap into the customer experience and empowers you to predict shifting customer behaviors and patterns.

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Integrations

Integrate our solution into your existing systems and workflows.

SkyCreek’s flexible solutions work in sync with your current billing and CRM systems, as well as workforce, data ingestion and alerting platforms. With dozens of integrations available, you’ll be able to operate efficiently to improve both customer and employee satisfaction.

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Integrations

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