Small effort, big impact steps to create lasting customer loyalty. Cultivating brand loyalty is an independent effort and solely marketing your service/product alone won’t cut it. But what does it mean for a customer to [...]
About David FarschonThis author has not yet filled in any details.
So far David Farschon has created 3 blog entries.
How to promote positive customer experiences with advanced CX data. Before digital services became the norm, customer feedback could be gathered from a singular touchpoint in the form of a face-to-face interaction. This direct communication [...]
How do you stand out in a sea of marketing messages that your customers receive? Getting customers to respond to satisfaction surveys can be a challenge. Read on to learn six proven best practices for [...]