Call Notify IVR Platform Technical Information
The Call Notify™ IVR Platform can seamlessly integrate with existing front/back office, telephony and web-based infrastructure systems; either tight or loosely coupled. It supports traditional touch-tone IVR, text-to-speech (TTS), automated speech recognition (ASR), call control and recording, CTI, ISDN, SIP, VoIP and other protocols. The Call Notify IVR Platform is a flexible, reliable platform based on VoiceXML and CCXML standards.
The Call Notify IVR Platform has the ability to concatenate multiple pre-recorded audio scripts or text messages to deliver powerful, customer-specific messages.