“We were working with a vendor who promised to build a turnkey solution for our communication needs but just could not solve the problem of interfacing with our proprietary database. It was SkyCreek that turned the situation around in a remarkably small amount of time! ”
Global Software Provider
What Can SkyCreek's IVR Solutions do for Software Vendors?
As an Independent Software Vendor (ISV) providing applications to the Communication, Government, Financial Services, Healthcare,Insurance, Utilities, Retail, and Travel markets or playing in operational areas such as CRM, OSS, Field Services, you face a variety of challenges to remain competitive. These challenges include:
- Finding proven technology to meet customer-requested functionality
- Staying in tune with emerging market requirements
- Responding to competitive pressures
- Protecting your market leadership position
- Broadening your product capabilities
In addition, one of the emerging challenges that many ISVs face in these markets and/or operational areas is how their solutions can more effectively deliver and/or receive information from people. The Call Notify IVR Platform provides a range of unique ways your customers can improve the way they conduct business and communicate with their customers. From out-of-the-box Interactive Voice Response (IVR) applications to custom-developed IVR solutions, the Call Notify IVR Platform empowers ISVs to deliver inbound IVR solutions and/or outbound IVR solutions cost-effectively, and, more importantly, professionally.
SkyCreek works closely with ISVs to equip them with the appropriate IVR technology they need to feel confident in delivering our Call Notify IVR Platform, IVR applications and/or IVR Solutions to their customers.
Inbound IVR or Outbound IVR
Whether ISVs are looking for a pre-bulit IVR application or custom IVR solution, the Call Notify IVR Platform is the solution of choice. This web-based, next generation intelligent IVR Platform, empowers companies to proactively update, inform, up sell, advise, educate, train, and/or survey their customers, while delivering enhanced value and superior customer service. The impression that your customer receives is favorable and professional, and reflects positively on your company.
Premise-Based IVR System or Hosted IVR
The Call Notify IVR Platform can reside on hardware at your location, on your hardware at our location, or on SkyCreek's Hosted IVR Solution. Our Hosted IVR Solutions are deployed in SkyCreek's Hosted IVR facility located in Herndon, VA.
Our customers are our best references. Learn how you can take advantage of SkyCreek's Call Notify IVR Platfom, pre-built IVR applications, or IVR solutions to increase customer satisfaction, decrease cost, and increase revenue by contacting the SkyCreek sales office.