Government IVR Solutions
Government offices need to communicate effectively with the people they serve. The Call Notify IVR Platform can empower government officials to automate many processes that have tended to be manual in nature and requiring vast human resources. For example, more and more national, state, county and local governments are looking at our pre-built IVR applications or our a custom IVR solutions designed, developed, and implemented by SkyCreek to provide timely, automated, two-way communications for their employees, officers, residents, citizens or constituents. Our robust IVR applications and custom IVR solutions are an effective means for government agencies to improve communication with their audiences.
Examples of our IVR applications and custom IVR solutions for the federal, state, and local governments include:
- Holiday greetings and best wishes
- Billing reminders and collections
- New service availability announcements
- Public works notices
- School announcements
- Inclement weather announcements
- Benefit information
- Utility outage alerts
- Natural disaster alerts
- Homeland security alerts and announcements
- Auto-attendants
- Speech-driven auto-attendants
- Directory service applications
- Permit and license renewal systems
- Schedule appointments for inspections
- Claim filing for processing
- Reverse 911
Our pre-built outbound IVR applications provide a cost-effective, reliable, means for the delivery of time-critical information to any communication device, whether it is a landline or wireless. For example, they can be used to inform people before their licenses expire, when taxes or water bills are due, or even if traffic tickets are outstanding. Proactive IVR solutions of this kind have been proven to increase customer satisfaction and reduce collections efforts. With our Call Notify IVR Platform, pre-built IVR applications, or custom IVR solutions federal, state, and local officials can deliver consistent, timely and accurate communications to any audiences, efficiently and effectively.
Inbound IVR and Outbound IVR Applications
Whether your government organization is looking for an inbound IVR, outbound IVR applications or custom IVR solution, the Call Notify IVR Platform is the solution of choice. This web-based, next generation intelligent IVR platform, empowers government organizations to proactively update, inform, advise, educate, train, and/or survey their customers, while delivering enhanced value and superior customer service.
Premise-Based IVR System or Hosted IVR
The Call Notify IVR Platform can reside on hardware at your location, on your hardware at our Hosted IVR Facility, or on our hardware at our Hosted IVR Facility. Our Hosted IVR Facility is located in Herndon, VA.
Our customers are our best references. Learn how you can take advantage of SkyCreek's inbound IVR or outbound IVR solutions to increase customer satisfaction, decrease cost, and increase revenue by contacting the SkyCreek sales office.