IVR Implementations
At SkyCreek, our goal is to have our IVR implementations be as transparent as possible. To that end, we work hard at blending into client environments by finding ways to seamlessly interface to your current front- and back office systems. Our out-of-the-box IVR applications or custom IVR application typically include integration with embedded client systems, e-mail, or any data source. In this way, our customers can customize each customer communication to meet their specific business objectives.
SkyCreek approaches each implementation with an eye towards engaging every department early in the process, keeping each person updated on status, and scheduling deployment and training so that disruptions of day-to-day activities are minimized. To facilitate this, we also provide assessments of your IVR solutions.
Inbound IVR and Outbound IVR Applications
Whether your firm is looking for an inbound IVR applications, outbound IVR applications or custom IVR solution, the Call Notify IVR Platform is the solution of choice. This web-based, next generation intelligent IVR platform, empowers companies to proactively update, inform, up sell, advise, educate, train, and/or survey their customers, while delivering enhanced value and superior customer service.
Premise-Based Platform or Hosted IVR
Your custom voice applications can reside on hardware at your location, on your hardware at our Hosted IVR Facility, or on our hardware at our Hosted IVR Facility. Our Hosted IVR Facility is located in Herndon, VA.
Next Step
Our customers are our best references. Learn how you can take advantage of our custom IVR solutions to increase customer satisfaction, decrease cost, and increase revenue by contacting the SkyCreek sales office by clicking here.