“Helping our clients improve operational effectiveness through the use of innovative voice technology is the heart of what we do. Our typical customers are state and local organizations who must effectively communicate and interact with the public to perform their mission. As a result of our relationship with SkyCreek, OutDial’s clients will now be able to leverage SkyCreek’s industry standards-compliant Call Notify IVR Platform to help them fulfill their mission,”
Telephony IVR Solutions
Business communications today has evolved to the point that the possibilities are almost limitless. Organizations of all sizes are leveraging the power of computer telephony integration to connect with customers, generate sales, provide service and perform other mission-critical functions. In the world of telephony, SkyCreek's experienced veterans have solved unique problems on both the outbound and inbound side. Organizations can use the Call Notify IVR Platform integrated with voice and data networks to to generate added revenue, as well as build traditional inbound IVR applications such as auto attendant, inventory reporting, time reporting, information request, etc.
SkyCreek can help deliver unified communication solutions that empower companies to:
- Integrate communications programs
- Improve operational effectiveness
- Increase revenue
- Enhance brand equity
Some features of telephony solutions from SkyCreek:
- Call transfer
- ACD integration
- Call routing to voice mail
- Fax Back
Inbound IVR and Outbound IVR Applications
Whether your organization is looking for an inbound IVR, outbound IVR applications or custom IVR solution, the Call Notify IVR Platform is the solution of choice. This web-based, next generation intelligent IVR platform, empowers telephony groups to proactively update, inform, advise, educate, train, and/or survey their customers, while delivering enhanced value and superior customer service.
Premise-Based IVR System or Hosted IVR
The Call Notify IVR Platform can reside on hardware at your location, on your hardware at our Hosted IVR Facility, or on our hardware at our Hosted IVR Facility. Our Hosted IVR Facility is located in Herndon, VA.
Our customers are our best references. Learn how you can take advantage of SkyCreek's inbound IVR or outbound IVR solutions to increase customer satisfaction, decrease cost, and increase revenue by contacting the SkyCreek sales office.