Billing and Collections IVR Solutions
Contacting customers about past-due accounts can be automated using our Call Notify IVR Platform, providing a simple way to issue reminders and for customers to pay delinquent invoices in a timely manner, thereby improving your company's bottom line.
Enterprises selling post-paid products and services can use our pre-built IVR applications to place automatic bill reminder calls to customers both before and after their bills are due, reducing the enterprise's past due accounts receivable overhead with almost zero incremental cost.
In addition, we offer a number of custom IVR solutions to empower companies to:
- Drive customer-centricity
- Improve operational effectiveness
- Increase revenue
- Enhance brand equity
Example proactive applications:
- Account Recievable Reminders
- Collection Notifications
- Service Termination Alerts
- Customer Surveys
Inbound IVR and Outbound IVR Applications
Whether your field service organizations is looking for an inbound IVR, outbound IVR applications or custom IVR solution, the Call Notify IVR Platform is the solution of choice. This web-based, next generation intelligent IVR platform, empowers field service organizations to proactively update, inform, advise, educate, train, and/or survey their customers, while delivering enhanced value and superior customer service.
Premise-Based IVR System or Hosted IVR
The Call Notify IVR Platform can reside on hardware at your location, on your hardware at our Hosted IVR Facility, or on our hardware at our Hosted IVR Facility. Our Hosted IVR Facility is located in Herndon, VA.
Our customers are our best references. Learn how you can take advantage of SkyCreek's inbound IVR or outbound IVR solutions to increase customer satisfaction, decrease cost, and increase revenue by contacting the SkyCreek sales office.
To know more about how we are helping collections agencies click here.