Call Notify IVR Platform Test Drive
SkyCreek offers customers, prospects, and vistors a variety of options to test drive the functionality and power of the Call Notify IVR Platform. These options include:
• Design and Build. Design and Build will allow users to test drive CallDesigner. CallDesigner is a powerful, web-based design component that can be used to design any outbound or inbound IVR applications and campaigns. Without hand-coding VoiceXML or CallXML, users equipped with a basic understanding of voice applications can design complex call flows, add audios, create logical expressions and add capabilities for dynamic, real-time interactivity. In addition, users can place test calls to validate the design prototypes.
• Configure and Place. Configure and Place will allow users to manage sample campaigns using CallManager and CallReports. CallManager is a powerful, web-based campaign management component that enables users to create and edit campaign attributes such as calling windows, time zones, Do No Call Lists and also monitor campaign statistics ,second by second. CallReports includes a number of canned reports that provide visibility into every aspect of a calling campaign, from the time the data is provided to each detail of the interaction with the callee.
• Listen to Sample Scripts. The Sample Scripts test drive will provide users and visitors with a simple, easy-to-use demonstration of sample outbound scripts for a variety of vertical markets and business operations. The Sample Scripts test drive will enable users to listen to samples of the pre-built and custom IVR applications, as well as the quality of the voice capabilities available from SkyCreek.
• View Flash Demonstration. The Flash Demonstration provides users and visitors with an overview of the Call Notify IVR Platform and a sample pre-built application that is available from SkyCreek today, the Call Notify -Dispatch Call Ahead Application (Call Notify – DCA). Call Notify – DCA is a powerful outbound IVR application that integrates with any customer service, dispatch field services, order management, etc. application to drive customer centricity, reduce operating costs, and improve operational effectiveness.
Premise-Based IVR System or Hosted IVR
The Call Notify IVR Platform can reside on hardware at your location, on your hardware at our Hosted IVR Facility, or on our hardware at our Hosted IVR Facility. Our Hosted IVR Facility is located in Herndon, VA.
Our customers are our best references. Learn how you can take advantage of SkyCreek's inbound IVR or outbound IVR solutions to increase customer satisfaction, decrease cost, and increase revenue by contacting the SkyCreek sales office.