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SkyCreek to Exhibit at the Mid-America Cable Show being held at the Overland Park Convention Center, Overland Park, Kansas, on September 6-7, 2006.
Will demonstrate several of its industry-leading proactive outbound applications that are used by communication and cable firms to proactively contact their customers to improve operational effectiveness, drive customer-centricity, increase revenue and enhance brand equity.
Herndon, VA, August 30, 2006: SkyCreek Corporation (www.skycreek.com), a leader in proactive customer contact solutions, announced today that the Company will be exhibiting at the Mid-America Cable Show being held at the Overland Park Convention Center, Overland Park, Kansas, on September 6-7, 2006
SkyCreek will be promoting its industry-leading VoiceXML compliant, Call Notify IVR platform and pre-built, outbound IVR applications for proactive customer contact. The platform is used by communication and cable companies throughout North America to proactively contact their customers to improve operational effectiveness, drive customer-centricity, increase revenue and enhance brand equity. To date, SkyCreek’s outbound IVR applications have been used by our customers to deliver millions of messages to their customers to alert, confirm, inform, educate, notify, remind, survey, up sell, etc.
About Call Notify IVR Platform
The Call Notify IVR Platform is a web-based, next-generation intelligent IVR platform, that empowers companies to proactively update, inform, up sell, advise, educate, train, and/or survey their customers, while delivering enhanced value and superior customer service. It provides companies the ability to promote new products and services pro-actively, automatically, and inexpensively. As a result, marketing and sales campaigns become more timely and effective, resulting in a lower cost of sale, while at the same time driving additional revenue.
The platform includes three easy-to-use, web-based components to facilitate the design, management, and reporting of your contact applications:
• CallDesigner - For use in designing any voice and/or IVR applications and campaigns
• CallManager - For managing and scheduling voice and/or IVR applications and campaigns
• CallReports - For generating reports for any voice and/or IVR applications and campaigns
It is a flexible, reliable, VoiceXML and CallXML standards-based platform for any contact application. It supports traditional touch-tone, text-to-speech, speech recognition, call control and recording, SIP, VoIP, and more. For optimum versatility and functionality, the Call Notify IVR Platform can be seamlessly integrated with any telephony, front-office, back-office, and support systems such as workforce management, service provisioning, repair, and billing systems through the enhanced File Feed Wizard or via custom integration using web services.
In short, the Call Notify IVR Platform enables communication and cable companies to automate the communication process, taking a proactive customer contact approach that ultimately improves customer loyalty through improved operational effectiveness and customer-centricity, while at the same time reducing operational costs and driving additional revenue.
About SkyCreek Corporation
SkyCreek provides pre-built and custom outbound voice applications to communication and cable firms on top of its industry-leading, Call Notify IVR Platform, SkyCreek’s Call Notify IVR Platform is a web-based, VoiceXML-compliant platform designed for rapid application development, integration, and implementation. The platform is comprised of three easy-to-use web-based components for the design, management, and reporting of any voice application. Our Call Notify IVR Platform, Pre-Built and Custom Voice Applications, enable firms to improve customer care, reduce cost, and increase revenue. In short, we provide the technology and solutions to empower companies to improve operational effectiveness and drive customer-centricity. Privately held company located in Herndon Virginia that has been providing customer contact solutions. During the past fifteen years SkyCreek’s technology and applications have been used by our customers to make over one billion proactive outbound calls. For more information about SkyCreek Corporation, please visit us at www.SkyCreek.com.