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SkyCreek to Exhibit at the North Central Cable Show being held at the Hyatt Regency Minneapolis, MN, on March 12 – 14, 2006.
Will demonstrate its industry-leading Call Notify IVR Platform used by communication and cable firms to proactively contact their customers to improve operational effectiveness, drive customer-centricity, increase revenue and enhance brand equity
Herndon, VA, March 3, 2006: SkyCreek Corporation (www.skycreek.com), a leader in proactive customer contact solutions, announced today that the Company will be exhibiting at the North Central Cable Show being held at the Hyatt Regency in Minneapolis, MN. on March 12 - 14, 2006.
The North Central Cable Show is an annual event that brings together engineers and executives from cable companies in Iowa, Minnesota, North Dakota, South Dakota, and Wisconsin for in-depth education and exhibits spanning the broad spectrum of enabling technologies, systems, products and solutions necessary to grow and compete in the cable industry in the upper Midwest. The Trade Show is expected to host over 600 people and 90 exhibitors.
SkyCreek will be promoting its industry-leading VoiceXML compliant, Call Notify IVR platform and its pre-built, outbound IVR applications for proactive customer contact The platform is used by communication and cable companies throughout North America to proactively contact their customers to improve operational effectiveness, drive customer-centricity, increase revenue and enhance brand equity. To date, SkyCreek’s outbound IVR applications have been used by our customers to deliver millions of messages to their customers to alert, confirm, inform, educate, notify, remind, survey, up sell, etc.
About Call Notify IVR Platform
The Call Notify IVR Platform is a web-based, next-generation intelligent IVR platform, that empowers companies to proactively update, inform, up sell, advise, educate, train, and/or survey their customers, while delivering enhanced value and superior customer service. It provides companies the ability to promote new products and services pro-actively, automatically, and inexpensively. As a result, marketing and sales campaigns become more timely and effective, resulting in a lower cost of sale, while at the same time driving additional revenue.
The platform includes three easy-to-use, web-based components to facilitate the design, management, and reporting of your contact applications:
- CallDesigner - For use in designing any voice and/or IVR applications and campaigns
- CallManager - For managing and scheduling voice and/or IVR applications and campaigns
- CallReports - For generating reports for any voice and/or IVR applications and campaigns
It is a flexible, reliable, VoiceXML and CallXML standards-based platform for any contact application. It supports traditional touch-tone, text-to-speech, speech recognition, call control and recording, SIP, VoIP, and more. For optimum versatility and functionality, the Call Notify IVR Platform can be seamlessly integrated with any telephony, front-office, back-office, and support systems such as workforce management, service provisioning, repair, and billing systems through the enhanced File Feed Wizard or via custom integration using web services.
In short, the Call Notify IVR Platform enables communication and cable companies to automate the communication process, taking a proactive customer contact approach that ultimately improves customer loyalty through improved operational effectiveness and customer-centricity, while at the same time reducing operational costs and driving additional revenue.