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SkyCreek Corporation Launches New Corporate Web Site As Part of a Global Branding
SkyCreek will also provide inbound/outbound IVR custom development and implementation service to OutDial Systems' customer under the agreement.
Herndon, VA, September 21, 2005: SkyCreek Corporation, a leader in pro-active customer contact solutions for the communications industry, today, announced today the launch of its new Corporate Web Site located at http://www.SkyCreek.com. The new site contains detailed information on the company, iproducts, and much more.
As part of our global branding initiative, SkyCreek has created the new Corporate Web Site to give customers an unprecedented, unified view of all the company's operational support systems for the communications industry and our interactive voice response solutions that are used in the communications, financial, healthcare, education, and state, local, and federal government.
The site provides extensive information on SkyCreek’s flagship product, Call Notify. Call Notify is a web-based, next generation intelligent inbound and outbound message delivery system, which empowers companies to proactively update, inform, up sell, advise, educate, train, and/or survey their customers, while delivering enhanced value and superior customer service. It provides companies the ability to promote new products and services more cost-effectively, while at the same time improving operational effectiveness. As a result, marketing and sales campaigns become more timely and effective, resulting in a lower cost of sale, while at the same time driving additional revenue. Call Notify enables companies to automate the communication process, taking a proactive approach that ultimately improves customer loyalty, enhances customer satisfaction, reduces churn, and lowers call center customer support costs.
Call Notify is a flexible, reliable, VoiceXML standards-based platform for any contact application. It supports traditional touch-tone IVR, text-to-speech, speech recognition, call control and recording, CTI, SIP, VoIP, and more. For optimum versatility and functionality, Call Notify can be seamlessly integrated with any telephony, front-office, back-office, and support systems such as workforce management, service provisioning, repair, and billing systems.
According to Richard Haft, Director of Product Strategy, SkyCreek Corporation, "Our Corporate Site is an extension of our Software, our goal is to provide a web-based, pro-active, standards-compliant solution for businesses to enable them to more effectively communicate with their customers. Haft stated further, "Since our Web Site is the primary channel in which we communicate our capabilities, we feel it is extremely important to ensure it has the most comprehensive information on it so our customers can make an informed decision."
About SkyCreek Corporation
SkyCreek is the leader in delivering pro-active enterprise and carrier-class customer contact solutions and service order assurance products today. As pioneers in automated contact solutions, service activation, service order assurance, and fall-out management systems, we offer an array of voice and data delivery options to help make the most of the interactions between a company's internal systems and its customers. We supply the conduits for the delivery of information to anyone, anytime, anywhere. In short, our product offerings connect systems to systems, systems to people and most importantly people to information. Herndon, Va.-based SkyCreek serves the largest companies in the communication industry today, as well as Integrated Communication Providers (ICPs), Multiple Systems Operators (MSOs), New Entrant Carriers (NECs), and cable companies. In addition, with the introduction of Call Notify 5.0 the company will begin serving the federal, state and local government agencies, financial services, and healthcare markets.
For more information about SkyCreek, visit the company's web site at www.skycreek.com
Contact
Richard Haft
SkyCreek Corporation
1110 Herndon Parkway, Suite 200
Herndon, VA 20170
Phone 703 834 8021
Fax 703 834 8001
E-mail: Richard Haft
Web: www.skycreek.com